We humans have become quite accustomed to our technologies working for us all the time. It doesn’t matter if a service is available 99.9% of the time or even 99.999% of the time. That .001% of downtime couldn’t come at a worse moment. I work in Information Technology. Our industry…

In 2004, the film Miracle was released, starring Kurt Russell as Herb Brooks, and directed by Gavin O’Connor. The film told the story of the USA Hockey team that triumphed over the Soviet Union in the 1980 Olympics. I love this movie. It’s packed with leadership lessons. However, in this…

I think one of the most important things leaders can do is remind their team about their purpose. Where does purpose come from? Practically speaking, usually, the top leaders of an organization put their heads together and come up with a powerful statement. …

Our organization is going through a transition from a project operating model to a product operating model. Many enterprise organizations are pursuing a similar path and are at various stages of the journey. I’d like to use this article to explain why I am so enthusiastic about this change. In…

Happy April Fools’ Day! When I was growing up, my brother and I treated April Fools’ like a national holiday. You can feel bad for my parents. However, what goes around comes around. Now, with four kids of my own, the tables have turned. …

Like many of you, I started my week working from my home office. My day was unfolding in a typical fashion when all of a sudden, in the middle of an important meeting, I lost my internet connection. Since I am an IT professional, I don’t immediately begin with the…

I’m glad you clicked on this article. It means that you are aware that you are leading people smarter than you, and you need some help. That’s awesome. …

Sports analogies in business leadership are nearly as certain as death and taxes. You simply cannot lead in a large organization without hearing sports analogies daily. For me, sports analogies don’t bother me too much; however, I do notice them. I wish there were fewer of them. If you’ve ever…

A leader’s reputation is everything. Without a good reputation, no one will listen to you, no one will willingly follow you, no one will give you a stretch assignment, and no one will promote you. Understandably, leaders care a lot about their reputations. Leaders can do things that completely destroy…